Returns

SatMaximum's Fair Return Policy

We guarantee the quality of our products, and we want you to be completely satisfied with your purchase. Most products may be returned for a full refund within 30 days of purchase, subject to the conditions below.

To initiate a return, please contact our Customer Service Team. We will issue a Return Merchandise Authorization (RMA) number and provide return shipping instructions.

Customer Service Representatives are available from 9 AM to 5 PM EST, Monday through Friday, at (631) 940-5873 or via email at hello@satmaximum.com

Return Conditions

Please keep in mind when returning or exchanging an item:

Items must be returned in their original packaging and accompanied by the original proof of purchase. This may include your packing slip, a copy of your order confirmation email, or a copy of your return confirmation email.

Shipping Returns

In the case of a wrong or defective item being received, we will provide you with a free return shipping label.

For all other returns, you will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.