Satmaximum's Fair Return Policy
Your Happiness Guarantee. We guarantee the quality of our products and we want you to be completely satisfied with your purchases. If for any reason you are not completely satisfied with your purchase, you can return your item(s) for a full refund within 60 days, or store credit within 90 days.
To initiate a return please contact our customer success team who will issue an RMA number and provide return shipping instructions.
Customer Service Representatives are available 9AM - 5PM EST Monday through Friday at (631) 940-5873 or via email at firstname.lastname@example.org
Please keep in mind when returning or exchanging an item:
Items must be returned in their original packaging and accompanied by the original proof of purchase. This could include your packing slip, a copy of your order confirmation email, or a copy of your return confirmation email.
We will provide the free shipping label in case we shipped the wrong or defective item.
For all other returns, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.